Refund/Deposit Policy
Camping Permit Reservations
A request to cancel your reservation and refund minus the $1.00
transaction fee at the time of reservation and the service provider’s
processing fees to cancel the reservation can be made by sending
an email up to 15 days prior to the camp reservation date and the
refund amount will be paid directly to the purchasing credit card.
Cancellation/refund requests made less than 15 days must be received
in writing at least 24 hours before the start date & time on your
reservation/permit. To request a refund, you can bring the written
request describing the reason for the refund along with a copy of
your receipt to the concession stand during business hours or you
can mail your cancellation request to the address below. You will
be refunded the full amount of your reservation purchase minus the
online service provider’s fees. Processing of the refund may take
6-8 weeks if a paper check needs to be issued.
KUPA/FOHBP
PO Box 141
Honaunau, Hawaii
96726
If we cancel your reservations due to unsafe water or weather conditions,
or for any pertinent reason, you will receive a 100% refund in full.
Tent Tag Deposit Refunds
A $10.00 refundable deposit for each tent tag will be returned
to campers upon receipt of the tent tag(s) and confirmation that
the tent has been taken down before 12:00P.M. If you leave without
returning the tent tag(s), lose your tent tag(s) or return the tent
tag(s) after 12:00P.M., your deposit will not be refunded.
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